LEGAL

Last updated: 5 October 2026

These Terms & Conditions govern your use of the Flow & Form website and, where relevant, your enquiries about our digital services. By using this website, you agree to these terms. If you enter into a separate written proposal, quotation, statement of work or service agreement with Flow & Form, that document will govern the relevant services and will take priority if there is any conflict.

Flow & Form is a digital management and creative services business based in the Kloof / Hillcrest area of KwaZulu-Natal, South Africa, working with clients locally and internationally. You can contact us at lisafernandes65@gmail.com.

You may use this website for lawful purposes only. You may not attempt to gain unauthorised access to the website, interfere with its operation, introduce malicious code, scrape or misuse content in a way that infringes rights, or use the site for fraudulent, unlawful or harmful activity.

Information on this website describes the types of services we may provide, including digital management, social media, web design and updates, content production, email marketing and paid media support. Website content is general information and is not a binding offer. Specific deliverables, timing, fees, revisions, responsibilities and exclusions will be agreed in writing before work begins.

Where services are commissioned, fees, deposits, payment dates, currencies, taxes and late-payment terms will be set out in the applicable proposal, quotation or agreement. Unless expressly agreed otherwise, third-party costs such as advertising spend, software subscriptions, domains, hosting, stock assets or platform fees are separate from our service fees.

The Flow & Form name, website design, copy, graphics and other original website content are protected by applicable intellectual-property laws. You may view and use website content for ordinary personal or business-reference purposes, but you may not reproduce, publish, sell, modify or commercially exploit it without permission. Ownership and licence terms for client work will be governed by the relevant project agreement.

Clients are responsible for ensuring that materials they provide to us, including logos, images, copy, customer lists and account access, may lawfully be used for the agreed work. We may rely on the accuracy and permissions attached to client-supplied material unless we have agreed otherwise.

Our work and this website may rely on or link to third-party services such as WordPress, Google services, social platforms, email tools, hosting providers and advertising platforms. Those services operate under their own terms and privacy practices. We are not responsible for third-party systems, outages, changes, suspensions or content outside our control.

We take reasonable care to keep website information accurate and the site available, but we do not guarantee that content is complete, error-free, continuously available or suitable for every purpose. Nothing on this website constitutes legal, financial or other regulated professional advice.

To the maximum extent permitted by applicable law, Flow & Form will not be liable for indirect, incidental, special or consequential loss arising solely from use of, or inability to use, this website. Nothing in these terms excludes or limits liability that cannot lawfully be excluded, including rights and remedies that may apply under the Consumer Protection Act, the Electronic Communications and Transactions Act or other mandatory law.

We may restrict or suspend access to the website where reasonably necessary for security, maintenance, suspected misuse or legal compliance. Service termination rights are governed by the applicable client agreement and mandatory consumer law where relevant.

These website terms are governed by the laws of the Republic of South Africa. Any dispute will be subject to the jurisdiction of the competent South African courts, except where mandatory consumer or data-protection law gives a person rights in another jurisdiction that cannot lawfully be waived.

We may update these terms when our services, website or legal obligations change. The updated version will be published on this page with a revised date. Continued use of the site after an update means the updated website terms apply from the date of publication.

Questions about these terms can be sent to lisafernandes65@gmail.com.